Bank
Account Details:
A/c
Name: Paradigm PCs Ltd
Bank: ASB
Branch: Johnsonville
Account No. : 12 - 3223 - 0013902 - 00
Ordering
How do I order?
The
easiest and fastest way to order is to use our "Shopping
cart" feature on our website. Using this feature all you
have to do is click the 
button that is listed next to every product on our web page, the
product will be added to your shopping cart, which can be accessed
by clicking on the shopping basket icon. (Shown below)
Other
methods of ordering can be made by our manual order form (click
here), or by sending an email to info@pp.co.nz
Clicking
on "Show Cart " (or the shopping basket icon)
will take you to the "Order Details" screen, where
you can easily change the quantities of each product you wish
to purchase or complete your order.
What happens when I place an order?
Once an order has been placed using our shopping cart an automated receipt email will be generated to the email address you have provided. This email will include a link to your unconfirmed order status screen and will include other important information. You should keep this email for your reference and check the details you have supplied are correct. Another similar email will be sent once your order has been confirmed and again once we have confirmed your payment.
How long does delivery take
Once we have confirmed your payment your order
should take 1-4 business days to arrive.
Estimated delivery time based on your location:
North Island, Main Cities = next business day
North Island, Towns & Rural Delivery = 1-2 business days
South Island, Main Cities = 1-2 business days
South Island, Towns & Rural Delivery - 1-4 business days
I
have been informed that my order is on backorder. What
does this mean?
Backorder means that a certain item is not readily available from our
supplier, and we are currently waiting for our supplier's
next shipment to arrive. When an order is placed on backorder,
our sales team will advise you when we expect the item
to become available again. Alternatively you can change
your backordered item to an alternative product that is
available or cancel the order.
We endeavor to provide up-to-date availability information on all items,
but unfortunately a supplier may occasionally run out of
stock shortly after you place your order.
The date for my
backordered item to arrive is TBA. What does this mean?
TBA stands for "To
Be Advised". Unfortunately we do not always have a precise
date for an item's arrival. Our sales team will inform
you as soon as an expected ETA (Estimated Time of Arrival)
date is known.
I
placed an order but I haven't heard anything. Whats happened?
Orders are not confirmed
immediately as our sales team needs to check the order
and notify you if there are any problems. Also, if you
submitted your order after working hours the
order may not be processed until the next business day.
If you have not heard back within one business day please contact
us at info@pp.co.nz.
