Warranties
Faulty Goods Return Authorisation Form
(you will need to complete this form if you wish to make a warranty claim)
Standard Warranties
All
items we sell have return-to-base manufacturer warranties.
Return
to Base means the item will need to be returned to Paradigm PCs
for the warranty to be processed, this is generally at your cost.
Alternatively we may suggest the faulty item be returned directly
to the wholesaler to lessen the turnaround time it will take
to have the item replaced/repaired.
Onsite warranties
Products such as monitors or laptops may have an onsite warranty. The warranty
is onsite providing the product is within reasonable distance
from a local service agent. (Usually up to 35KM)
Acer
Laptops ACER Ph: 0800 223 769 Or Datacom Ph 04 385 5242 Level
1, 84 Abel Smith St Wellington
AOC Monitors Ph: 0800 484 7825
APC UPS APC Ph: 0800 333 373
Canon Printers Canon NZ Ph: 09 489 0470 (Fax 09 489 9206)
Epson Printers Refer website for service agents www.epson.co.nz/tech/services/services.asp
HP Printers Visual Electronics Ph: 0800 733 547
IBM Laptops IBM Ph: 0800 733 222
LG Monitors MEC Ph: 09 520 4774
Philips Monitors Ph: 0800 657 447
Samsung Monitors NEXT Electronics Ph: 0800 466 398
Sony Monitors Ph: 09 308 0200
Viewsonic Monitors Ph: 0800 008 822
Please contact admin@pp.co.nz if you do not have the onsite warranty contact
number for your product.
